RETURN POLICY

​Thanks for shopping at Stargirl Jewelry! If you are not entirely satisfied with your purchase, we're here to help.

Returns

 

You must contact Stargirl Jewelry within 7 days of your order being delivered to you. If you wish to return something you received more than 7 days passed your delivery date, we cannot return or exchange your piece.

To initiate a return, email stargirljewelryco@gmail.com, with "Return, (write order number)" in the subject line. From there we will send you the information required for returns.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging 

  • Your item needs to have the receipt or proof of purchase

 

Refunds

 

  • Once we receive your item, we will inspect it and notify you that we have received your returned item

  • We will immediately notify you on the status of your refund after inspecting the item

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment)

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Once your return has been approved through email, you will be sent an address to send us back the product. 

Contact Us

 

If you have any questions on how to return your item to us, please email us at stargirljewelryco@gmail.com